1. Do you accept Section 8/Housing Vouchers?

    No.

  2. Do you allow pets at your properties?

    Most of our properties are pet friendly. Please contact a Hilltop Management representative for more details.

  3. Do you allow smoking in your rentals?

    All rentals are smoke free units.

  4. Is parking offered and available at your property locations?

    Parking is available at some of our property locations. Locations that provide parking or have available parking are listed on our website.

  5. What is the application process?

    We have a short application, along with a $25 application fee which is used to cover a credit check. Once you have submitted an application we will send it to our credit department. Upon receiving your report back we will call and let you know if you were approved. From there we will accept a holding deposit, on month’s rent, to hold the rental for you.

  6. Why do you run my credit?

    Hilltop Management requires that all of their tenants have good-excellent credit.

  7. How long are your leases?

    All Hilltop Management leases are one (1) year leases.

  8. Are tenants responsible for their utilities?

    Tenants are responsible for their gas, electric, and water. All units are individually metered for tenants only pay for their units’ actual usage.

  9. What is the security deposit?

    Security deposits are one month’s rent.

  10. Do you have a pet deposit/monthly pet fee?

    We do have a pet security deposit of $150 per-pet, as well as a monthly pet fee that varies depending of type of pet and their size. Please contact a Hilltop Management representative for more details.

  11. What forms of payment do you accept for rent?

    We accept: personal checks, cash, cashier’s check, or money order.

  12. Do you have a drop box for my application/rental payments?

    Yes, our drop box is located right next to our offices’ door at 3714 Elm Ave., Baltimore, MD 21211.

  13. If I have a maintenance issue what do I do?

    You can call Hilltop Management’s office at 410-235-7891 to put in a maintenance request, or send an e-mail via the “contact us” link on the website.

  14. When to call the 24 hour emergency number.

    Any time life, health or safety is concerned. All other calls can be left on our office line at 410-235-7891 which will be promptly returned the following day.

  15. How far in advance do I need to let management know before I move out?

    Hilltop Management requires 60 written notice before the end of a tenants lease term to inform management of a move, as well as providing management with a forwarding address.

  16. Are any of your rentals furnished?

    No, all of our rentals come completely unfurnished. Please see the list of amenities to see that each rental includes.

  17. If I own a house that I am looking to rent out will you manage my property for me?

    Hilltop Management only manages properties they own.

  18. When do I have to notify the property manager in regards to renewing my lease?

    Notify Hilltop Management, LLC. in writing at least 60 days prior to your lease ending to let us know whether or not you plan to renew your lease. If you do not renew, your security deposit will be returned to you within 45 days of your lease expiration.

  19. What if I’m locked out of the property or lose my keys?

    If you call the office because you are locked out of your property, or to replace your keys, you will be charged $50 Monday-Friday from 9am - 5pm and $65 after business hours, on weekends, and on holidays. Replacement keys will only be provided to individuals whose names are on the lease.